BigCommerce · Pop-ups

Privy review

Our top pick for BigCommerce pop-up apps, out of the 5 we index.

Best for: Stores that want the pop-up and the email sending in the same tool.
4.3 (111) Free plan available Top pick
View on the BigCommerce App Marketplace Compare all 5 pop-up apps

Listing data checked 23 August 2026

Strengths and trade-offs

What it does well
  • 111 reviews — the most-tested pop-up app on BigCommerce by a wide margin
  • Pop-ups, email and SMS in one product, so capture and follow-up are not two subscriptions
Trade-offs
  • 4.3 is the lowest rating of the three leaders here, and the recurring theme is billing and support rather than the pop-ups
  • The all-in-one bundle is only good value if you genuinely use the email side

What "Free plan available" actually means

A free tier with usage or feature caps, and a paid upgrade above them. The most predictable model in this category: you can see the wall before you hit it, and the free tier is usually enough for a small store.

Whatever the label says, the calculation is the same: a pop-up app has to lift revenue by more than it costs. Our break-even calculator works out the lift you would need against your own orders and margin — for most stores it is a fraction of a percent, which means the subscription is rarely the real question. The payload the app adds to every page load usually is.

Alternatives

The closest alternatives to Privy

Every pop-up app we index, ranked by the weight of merchant feedback behind it. Where the address goes is usually the axis that decides between them.

AppRating ReviewsPricingBest for
Pixelpop 4.6 54 From $12/month Merchants who want a pop-up app and nothing else attached to it
Poptin Email Popups & Exit Pop-ups 4.9 52 Free plan available Getting a well-built exit-intent pop-up live in an afternoon
Popups by POWR 3.9 37 Free plan available Stores already running other POWR widgets
Coupon Pop 4.5 12 From $9.99/month A single coupon-for-email offer, set up once and left alone

Full pop-up ranking with buying criteria

FAQ

Privy: common questions

Is Privy free?
Free plan available on the BigCommerce App Marketplace. A free tier with usage or feature caps, and a paid upgrade above them. The most predictable model in this category: you can see the wall before you hit it, and the free tier is usually enough for a small store.
How well rated is Privy?
4.3 out of 5 from 111 ratings, checked 23 August 2026. That is 42% of merchant reviews across the 5 BigCommerce pop-up apps we index, and the largest review base in the category. Ratings in this category run from 3.9 to 4.9 — a wide enough spread that the average is worth reading alongside the review count, not behind it.
What are the best alternatives to Privy?
The closest alternatives in the same category are Pixelpop, Poptin Email Popups & Exit Pop-ups, Popups by POWR. Each trades some depth for a different strength — see the comparison table on this page.
How we assess apps. Ratings, counts, pricing labels and — where the marketplace publishes one — the vendor name come from the public BigCommerce App Marketplace listing and carry the date they were checked. The verdict, the "best for" line and the trade-offs are our editorial judgement. We take no money from any vendor listed here — full methodology.