Shopify · Reviews

Loox — Product Reviews App review

Ranked 2 of 8 among Shopify review apps by merchant reviews.

Best for: Visual categories — apparel, beauty, homeware — where photo reviews carry the sale.
4.9 (9.1k) Free plan available by Loox Best visual

Listing data checked 23 August 2026

Strengths and trade-offs

What it does well
  • Best-looking photo review galleries in the category out of the box
  • 9,000+ reviews at 4.9
  • Photo-first request flow reliably produces more visual UGC than text-first competitors
Trade-offs
  • No free-forever tier of Judge.me's generosity — costs scale with order volume
  • Text-heavy categories pay for visual features they will not use

What "Free plan available" actually means

A free tier with usage or feature caps, and a paid upgrade above them. The most predictable model in this category: you can see the wall before you hit it, and the free tier is usually enough for a small store.

Whatever the label says, the calculation is the same: a review app has to lift revenue by more than it costs. Our break-even calculator works out the lift you would need against your own orders and margin — for most stores it is a fraction of a percent, which means the subscription is rarely the real question. The payload the app adds to every page load usually is.

Head to head

Loox — Product Reviews App vs our category pick

How it lines up against Judge.me Product Reviews App, which we rank first for review apps.

AppRating ReviewsPricingBest for
Loox — Product Reviews App 4.9 9,055 Free plan available Visual categories — apparel, beauty, homeware — where photo reviews carry the sale
Judge.me Product Reviews App 5.0 43,893 Free plan available Almost every store. This is the default choice unless you need a retention platform
Alternatives

The closest alternatives to Loox — Product Reviews App

Every review app we index, ranked by the weight of merchant feedback behind it. Rich snippet output is usually the axis that decides between them.

AppRating ReviewsPricingBest for
Judge.me Product Reviews App 5.0 43,893 Free plan available Almost every store. This is the default choice unless you need a retention platform
AG Product Reviews App & UGC 5.0 3,037 Free New stores that want unlimited photo reviews at zero cost
Vitals: Reviews, Bundles & 40+ 4.9 2,809 Free trial available Merchants replacing six subscriptions with one bill and one script
CWILL (Trustoo) Product Reviews 4.9 1,507 Free plan available Photo and video reviews with import tooling on a budget
Google Reviews by Reputon 4.9 1,433 Free to install Local or service businesses whose reputation already lives on a Google Business Profile

Full review ranking with buying criteria

FAQ

Loox — Product Reviews App: common questions

Is Loox — Product Reviews App free?
Free plan available on the Shopify App Store. A free tier with usage or feature caps, and a paid upgrade above them. The most predictable model in this category: you can see the wall before you hit it, and the free tier is usually enough for a small store.
How well rated is Loox — Product Reviews App?
4.9 out of 5 from 9,055 ratings, checked 23 August 2026. That is 14% of merchant reviews across the 8 Shopify review apps we index, and 21% of the category leader's total. Ratings in this category cluster tightly between 4.8 and 5.0, so the size of the review base tells you more than the average does.
What are the best alternatives to Loox — Product Reviews App?
The closest alternatives in the same category are Judge.me Product Reviews App, AG Product Reviews App & UGC, Vitals: Reviews, Bundles & 40+. If you want the safest default, Judge.me Product Reviews App is our pick for this category.
How we assess apps. Ratings, counts, pricing labels and — where the marketplace publishes one — the vendor name come from the public Shopify App Store listing and carry the date they were checked. The verdict, the "best for" line and the trade-offs are our editorial judgement. We take no money from any vendor listed here — full methodology.